Search
Search
Troubleshooting
Troubleshooting
Troubleshooting
I already purchased version 2, where is my update?
Upgrade paths are available for users who purchased within 2 years of the release of version 3.
Purchased Rubberhose 2 after November 1, 2022 your upgrade to version 3 is free
Purchased Rubberhose 2 after May 1, 2020 your upgrade to version 3 is 20% off
Purchased more than 2 years ago, we hope you found value in version 2 and that you will continue dangerous journey with us
I already purchased version 2, where is my update?
Upgrade paths are available for users who purchased within 2 years of the release of version 3.
Purchased Rubberhose 2 after November 1, 2022 your upgrade to version 3 is free
Purchased Rubberhose 2 after May 1, 2020 your upgrade to version 3 is 20% off
Purchased more than 2 years ago, we hope you found value in version 2 and that you will continue dangerous journey with us
I already purchased version 2, where is my update?
Upgrade paths are available for users who purchased within 2 years of the release of version 3.
Purchased Rubberhose 2 after November 1, 2022 your upgrade to version 3 is free
Purchased Rubberhose 2 after May 1, 2020 your upgrade to version 3 is 20% off
Purchased more than 2 years ago, we hope you found value in version 2 and that you will continue dangerous journey with us
How do I generate an upgrade coupon
Go to license.battelaxe.co and log in with the email you used to purchase.
![](https://framerusercontent.com/images/6YUWToR9mvknz0KmGtPJsKK840.png)
Under an eligible purchase, you will see a link to Generate Coupon.
![](https://framerusercontent.com/images/Tzx9C9pdGyOzEiuGy5DzJAoUrI.png)
Copy this coupon code.
At checkout, click the COUPON CHECKOUT button.
![](https://framerusercontent.com/images/qQeleTOeBxbLMg73TM98Fq4bWc.png)
Click Add discount and paste your coupon code.
![](https://framerusercontent.com/images/DlY8NiHouQpr2BDRfOpwxQ1wKPU.png)
Apply the coupon and continue the checkout to download your free update
![](https://framerusercontent.com/images/TzoqAswpyKHGYIVq9vv3iZoEiw4.png)
How do I generate an upgrade coupon
Go to license.battelaxe.co and log in with the email you used to purchase.
![](https://framerusercontent.com/images/6YUWToR9mvknz0KmGtPJsKK840.png)
Under an eligible purchase, you will see a link to Generate Coupon.
![](https://framerusercontent.com/images/Tzx9C9pdGyOzEiuGy5DzJAoUrI.png)
Copy this coupon code.
At checkout, click the COUPON CHECKOUT button.
![](https://framerusercontent.com/images/qQeleTOeBxbLMg73TM98Fq4bWc.png)
Click Add discount and paste your coupon code.
![](https://framerusercontent.com/images/DlY8NiHouQpr2BDRfOpwxQ1wKPU.png)
Apply the coupon and continue the checkout to download your free update
![](https://framerusercontent.com/images/TzoqAswpyKHGYIVq9vv3iZoEiw4.png)
How do I generate an upgrade coupon
Go to license.battelaxe.co and log in with the email you used to purchase.
![](https://framerusercontent.com/images/6YUWToR9mvknz0KmGtPJsKK840.png)
Under an eligible purchase, you will see a link to Generate Coupon.
![](https://framerusercontent.com/images/Tzx9C9pdGyOzEiuGy5DzJAoUrI.png)
Copy this coupon code.
At checkout, click the COUPON CHECKOUT button.
![](https://framerusercontent.com/images/qQeleTOeBxbLMg73TM98Fq4bWc.png)
Click Add discount and paste your coupon code.
![](https://framerusercontent.com/images/DlY8NiHouQpr2BDRfOpwxQ1wKPU.png)
Apply the coupon and continue the checkout to download your free update
![](https://framerusercontent.com/images/TzoqAswpyKHGYIVq9vv3iZoEiw4.png)
Why aren't controllers auto-rotating
TLDR: It’s gone. But hose parenting has increased accuracy and renders faster. You can still parent a layer to a controller, but it will not auto-rotate.
Context: Rubberhose 2 introduced the concept of controller rotation to the world of rigging, and it revolutionized how hands and feet attached to limbs. It was a cool feature, but required a lot of redundant math to allow controllers to define a curve, then the curve defined the controller rotation.
Why aren't controllers auto-rotating
TLDR: It’s gone. But hose parenting has increased accuracy and renders faster. You can still parent a layer to a controller, but it will not auto-rotate.
Context: Rubberhose 2 introduced the concept of controller rotation to the world of rigging, and it revolutionized how hands and feet attached to limbs. It was a cool feature, but required a lot of redundant math to allow controllers to define a curve, then the curve defined the controller rotation.
Why aren't controllers auto-rotating
TLDR: It’s gone. But hose parenting has increased accuracy and renders faster. You can still parent a layer to a controller, but it will not auto-rotate.
Context: Rubberhose 2 introduced the concept of controller rotation to the world of rigging, and it revolutionized how hands and feet attached to limbs. It was a cool feature, but required a lot of redundant math to allow controllers to define a curve, then the curve defined the controller rotation.